Service Management Data Integration: A Guide (Computers - Information Technologies)

Item ID 3869673 in Category: Computers - Information Technologies

Service Management Data Integration: A Guide


Service management data integration helps unsilo enterprise and customer data, granting service management professionals a comprehensive view of the right information.

Service-management requires consistent and accurate data. But this consistency is difficult to achieve when disparate tools lead to information silos – and the implications are huge.

Not having the right data available, among the right people, at the right time can undermine the integrity of an organizations data-driven decisions.

Gartner estimates that 97% of business decisions are based on data of unacceptable quality. Further reports indicate flawed data costs companies an astounding 20% of their revenue.

Two leading drivers of poor data quality are unintegrated shadow IT and siloed applications.
contiues... https://www.perspectium.com/blog/service-management-data-integration/

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Last Update : May 09, 2024 1:19 AM
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Item  Owner  : perspectrium
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